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Email notifications not working on Android? 8 fixes

Most missing notifications come from Android's battery and permission settings, not the app.

Updated 29 October 2026 · ECOMHUTSY Webmail team

  1. Allow notificationsSettings, Apps, ECOMHUTSY Webmail, Notifications: turn them on. Android 13+ asks the first time; if you tapped Don't allow, turn them on here.
  2. Check the in-app switchesIn the app: Settings, Notifications: System notifications, New mail popups and Notification sound.
  3. Turn off battery optimisation for the appSettings, Apps, ECOMHUTSY Webmail, Battery: choose Unrestricted (or Don't optimise). Phones from Xiaomi, Oppo, Vivo and Huawei are very aggressive here.
  4. Allow background dataSettings, Apps, the app, Mobile data: allow background data, and add it to Data Saver's unrestricted list.
  5. Check Do Not DisturbIf Do Not Disturb or a focus mode is on, add the app as an exception.
  6. Lock the app in recent apps (some brands)On Xiaomi, Oppo and Vivo, open recent apps, long-press the app and tap the lock, so the system does not close it.
  7. Keep the app updatedNewer versions keep a live connection to your mail server for instant email. Get the latest from the download page.
  8. Restart the phoneIt sounds simple but clears stuck notification channels.

Still nothing? Send yourself a test email from another address while the app is open. If it arrives in the app but not as a notification, the cause is one of the phone settings above.

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